Frequently Asked Questions
Everything you need to know about shopping with Article.
What are your standard shipping times and costs?
We offer flat-rate shipping on all orders. Standard delivery typically takes 5-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return items in their original condition within 30 days of delivery for a full refund, minus a small return shipping fee.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey to your door.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What should I do if my item arrives damaged?
Please inspect your order upon receipt. If an item is damaged or defective, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement immediately.